Terms and Conditions

Last updated: July 2026

Introduction

These Terms and Conditions govern the use of this website, including supplier accounts, supplier listings, buyer requirements, enquiries, messages and other services provided through the website.

The website operates as an online business directory intended to help buyers discover Indian manufacturers, exporters, wholesalers and service providers.

By accessing the website, creating an account, submitting information or contacting another user, you agree to these Terms and Conditions.

Do not use the website if you do not agree with these terms.

Website Role

The website provides a platform for supplier discovery and business enquiries.

We are not:

• A manufacturer, exporter, importer, freight forwarder or customs agent
• A party to transactions between buyers and suppliers
• An agent or legal representative of any listed supplier or buyer
• Responsible for negotiating or collecting payments between users
• Responsible for arranging shipment, insurance, customs clearance or delivery

Any transaction is entered into directly between the buyer and supplier.

User Eligibility

You must be legally capable of entering into business agreements to create an account, submit a supplier listing or send a buyer requirement.

You must provide accurate and current information.

You must not:

• Impersonate another person or company
• Create accounts using false identities
• Submit information without proper authority
• Use another person’s account without permission
• Use the website for unlawful or fraudulent activity

User Accounts

Users are responsible for maintaining the confidentiality of their login details and passwords.

Users are responsible for activities performed through their accounts.

You should notify us through the Contact Us page if you believe that your account has been accessed without permission.

We may restrict, suspend or close accounts that violate these terms or create risks for the website or its users.

Supplier Listings

Suppliers are responsible for ensuring that all listing information is accurate, lawful and not misleading.

Supplier information may include:

• Company name and location
• Products and services
• Business type
• Export markets
• Certifications
• Minimum order quantities
• Production capacity
• Lead times
• Delivery terms
• Website and contact details

Submission of a listing does not guarantee approval or publication.

We may approve, reject, edit, hide, suspend or remove listings at our discretion.

Supplier Responsibilities

Suppliers must ensure that:

• They are authorised to conduct the stated business activities
• Product descriptions are accurate
• Certifications and licences are valid
• Images and documents belong to them or are used with permission
• Contact information is current
• Pricing, capacity and delivery claims are not misleading
• Products comply with applicable laws and destination-country requirements

Suppliers must update their listing when important information changes.

Buyer Responsibilities

Buyers are responsible for independently checking suppliers before placing orders or making payments.

Buyers should verify:

• Business registration
• GST and IEC information where applicable
• Product samples
• Product quality and specifications
• Certifications
• Factory or warehouse details
• References and previous export experience
• Payment terms
• Shipping documents
• Import rules in the destination country

Buyers should use secure and appropriate payment methods and obtain professional advice for significant transactions.

Buyer Requirements

Buyers may submit sourcing requirements through the website.

Buyer requirements must contain genuine and accurate business needs.

Buyers must not submit:

• False or misleading requirements
• Requests for illegal or restricted products
• Spam or promotional content
• Confidential information that is unnecessary for supplier matching
• Content that infringes another person’s rights

Submitted requirements may be reviewed and shared with suitable suppliers.

We do not guarantee that a requirement will receive quotations or responses.

Communications Between Users

Users may contact each other through the contact information, enquiry forms or messaging features available on the website.

Users must not use these features to:

• Send spam
• Harass or threaten others
• Distribute malicious files or links
• Request fraudulent payments
• Collect information for unrelated marketing
• Misrepresent identity or business authority

We may review reports of misuse and take appropriate account or listing action.

Verification and Approval

A published or approved listing does not mean that we have independently verified every statement made by the supplier.

Approval only means that the listing has passed the website’s basic review process.

Verification badges, if introduced later, will apply only to the information specifically described by that verification process.

Users must perform their own due diligence before entering into any transaction.

Prohibited Products and Activities

Users must not list, request, promote or transact in products or activities that are unlawful or prohibited by applicable law.

This may include:

• Counterfeit goods
• Stolen products
• Illegal drugs
• Weapons or explosives
• Fraudulent documents
• Products violating intellectual property rights
• Restricted wildlife products
• Sanctioned or embargoed transactions
• Any product requiring licences that the supplier does not possess

We may remove prohibited content without prior notice.

Prices, Quotations and Payments

Any price, quotation, payment term, currency, minimum quantity or commercial condition displayed or communicated by a user is provided by that user.

We do not guarantee:

• Accuracy of prices
• Availability of products
• Currency exchange rates
• Payment security
• Refunds
• Product quality
• Shipment or delivery

Users are solely responsible for negotiating contracts, payment terms and dispute-resolution arrangements.

Intellectual Property

The website design, branding, original text, graphics and other website-created content belong to the website operator or its licensors.

Users retain ownership of the information, logos, photographs and other materials they submit.

By submitting content for publication, users grant the website permission to store, reproduce, display, resize and distribute that content as required to operate and promote the listing or service.

Users must not submit content that infringes copyright, trademark or other intellectual property rights.

Reporting Content

Users may report inaccurate, fraudulent, prohibited or infringing content through the available reporting feature or Contact Us page.

A report does not automatically establish that a violation has occurred.

We may investigate the matter and request supporting information before taking action.

India’s intermediary framework requires platforms falling within its scope to publish user rules and address specified unlawful content and complaints. The exact obligations applicable to this directory should be reviewed after the final operator, business model and platform features are confirmed.

Suspension and Removal

We may suspend or remove accounts, listings, requirements, messages or other content where we reasonably believe that:

• These terms have been violated
• Information is false or misleading
• Fraud or unlawful activity may be involved
• The content creates legal or security risks
• A competent authority requires removal
• Continued publication may harm users or the website

We are not required to continue displaying any listing indefinitely.

Third-Party Websites and Services

The website may contain links to supplier websites, social media pages, payment services, logistics providers or other third parties.

We do not control those services and are not responsible for their content, availability, security or business practices.

Users access third-party services at their own risk.

Website Availability

We aim to keep the website accessible, but we do not guarantee uninterrupted or error-free availability.

Access may be affected by:

• Maintenance
• Hosting problems
• Security incidents
• Internet failures
• Software updates
• Events outside our reasonable control

We may modify, suspend or discontinue any feature without prior notice.

Disclaimer of Warranties

The website and its content are provided on an “as available” basis.

To the extent permitted by law, we do not provide warranties regarding:

• Accuracy or completeness of listings
• Supplier reliability
• Buyer authenticity
• Product quality
• Commercial success
• Regulatory compliance
• Delivery performance
• Suitability for a particular purpose

Users rely on website information at their own risk.

Limitation of Liability

To the extent permitted by applicable law, the website operator will not be responsible for losses arising from:

• Transactions between buyers and suppliers
• Advance payments or payment disputes
• Defective or non-compliant products
• Delayed, lost or damaged shipments
• Customs or import problems
• False or inaccurate user information
• Loss of profits or business opportunities
• Unauthorised account access
• Third-party websites or services

Nothing in these terms excludes liability that cannot lawfully be excluded.

Indemnity

Users agree to be responsible for claims, losses, costs or liabilities resulting from:

• Their violation of these terms
• False or unlawful information submitted by them
• Their infringement of third-party rights
• Their products, services or business conduct
• Their transactions with other users

The final wording of this provision should be reviewed by a lawyer once the legal operator and governing law are confirmed.

Privacy

Personal information is handled according to the website’s Privacy Policy.

Users submitting personal information should ensure that they have the authority to provide it.

India’s Digital Personal Data Protection Act establishes requirements for lawful processing of digital personal data. The final website process, consent wording and retention practices should be checked against the Act and the applicable rules before launch.

Changes to These Terms

We may update these Terms and Conditions when website features, business practices or legal requirements change.

The revised terms will be published on this page with a new “Last updated” date.

Continued use of the website after changes become effective indicates acceptance of the revised terms.

Governing Law and Disputes

Do not finalise this section until the website’s legal owner and registered business location are confirmed.

After confirmation, replace this paragraph with wording such as:

These Terms and Conditions are governed by the laws of India. Courts located in [District, State] will have jurisdiction over disputes relating to the website, subject to any applicable mandatory legal rights.

Since your business location appears likely to be in Tamil Nadu, the final jurisdiction could potentially be Tirunelveli or Tenkasi, but it should match the legal operator’s actual registered location.

Contact Us

Questions, reports or complaints regarding these terms may be submitted through:

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