Privacy Policy
Last updated: July 2026
Introduction
This Privacy Policy explains how this website collects, uses, stores and shares personal information.
This website operates as an online directory connecting Indian suppliers with buyers, including buyers located in GCC countries.
By using this website, creating an account, submitting a supplier listing, sending a buyer requirement or contacting us, you acknowledge the practices described in this Privacy Policy.
Information We Collect
We may collect information that you provide directly, including:
- Name
- Email address
- Phone or WhatsApp number
- Company name
- Country and location
- Supplier business information
- Product and service details
- Certifications and export information
- Buyer product requirements
- Destination and delivery information
- Messages and enquiries
- Account registration details
- Links to documents or specifications
- Any other information submitted through website forms
We may also collect technical information automatically, including:
- IP address
- Browser type
- Device information
- Pages visited
- Referring website
- Login and account activity
- Cookies and similar technologies
How We Use Information
We may use the collected information to:
- Create and manage user accounts
- Review and publish supplier listings
- Display supplier and product information
- Process buyer requirements
- Connect buyers with suitable suppliers
- Respond to enquiries and support requests
- Send account and service-related communications
- Prevent spam, misuse and fraudulent activity
- Improve website content, functionality and security
- Comply with legal and regulatory obligations
We will not use personal information for unrelated purposes without an appropriate reason or consent.
Public Supplier Information
Information included in an approved supplier listing may be publicly visible.
This may include:
- Company name
- Business type
- Location
- Products
- Certifications
- Export markets
- Website
- Contact details
- Other information submitted for publication
Suppliers should not submit confidential, sensitive or private information in fields intended for public display.
Sharing of Information
We may share information:
- With suitable suppliers when a buyer submits a sourcing requirement
- With buyers who contact or enquire about a supplier
- With website hosting, email, security, form and technical service providers
- When required by law, court order or government authority
- When necessary to protect the website, users or third parties
- During a business transfer, restructuring or change of ownership
We do not sell personal information to advertisers or unrelated third parties.
Buyer Requirement Information
When a buyer submits a product requirement, the submitted details may be reviewed and shared with relevant suppliers.
The buyer should avoid submitting confidential commercial information unless it is necessary for the enquiry.
Suppliers receiving buyer information should use it only to respond to the relevant business requirement.
Cookies and Analytics
The website may use cookies and similar technologies for:
- Login sessions
- User preferences
- Website security
- Performance improvement
- Traffic measurement
- Analytics
- Spam prevention
Some cookies are necessary for the website to function.
Additional cookie and analytics settings may be introduced when the final domain and analytics services are configured.
Data Storage and Security
We take reasonable administrative and technical measures to protect personal information.
However, no website, email service or internet transmission method can be guaranteed to be completely secure.
Users are responsible for protecting their account passwords and should notify us if they suspect unauthorised access.
Data Retention
We may retain personal information for as long as necessary to:
- Operate accounts and supplier listings
- Process enquiries and buyer requirements
- Maintain business and security records
- Resolve disputes
- Meet legal and regulatory obligations
Information that is no longer reasonably required may be deleted, anonymised or securely archived.
Your Choices and Requests
Subject to applicable law, users may request:
- Access to their personal information
- Correction of inaccurate information
- Updating of account or supplier details
- Deletion of certain information
- Withdrawal of consent where processing is based on consent
- Closure of their account
Some information may be retained where required for legal, security, fraud-prevention or record-keeping purposes.
Where consent is used as the basis for processing, withdrawal should be made reasonably accessible.
External Links
Supplier profiles and website pages may contain links to third-party websites.
We are not responsible for the privacy, security, accuracy or content of third-party websites.
Users should review the privacy policies of those websites before providing personal information.
Children’s Privacy
This website is intended for business users and is not designed for children.
Users should not submit personal information relating to children through supplier listings, buyer requirements or contact forms.
International Users
Users may access the website from India, GCC countries and other locations.
Information may be stored or processed in countries where our hosting, email or technical service providers operate.
Applicable privacy rights may vary depending on the user’s location.
Changes to This Policy
We may update this Privacy Policy when the website, services, legal requirements or data-handling practices change.
The revised version will be published on this page with an updated date.
Contact Us
For privacy-related questions, corrections or deletion requests, contact us through the Contact Us page:
/contact-us/